City Fresh FAQ

WHEN DOES THE SEASON START AND END?

For the 2014 season, City Fresh will run 20 weeks beginning Tuesday, June 10th. 


HOW MUCH DOES CITY FRESH COST?
City Fresh shares are purchased a minimum of one week in advance of pickup, and come in two sizes: Single and Family

Family Share: $28.00
     Limited Income Family Share: $16.00
Single Share: $15.00
     Limited Income Single Share: $9.00

There are no membership fees or minimum commitments.

City Fresh is the only Community Supported Agriculture (CSA) program in North East Ohio with a Limited Income share option. We utilize the WIC Income Guidelines to determine eligibility. We are also the only program that accepts the Ohio Direction Card. 


WHEN SHOULD I PAY? CAN I SHOW UP AND BUY A SHARE?

The best time to pay is last week. The second best time to pay is right now. 

After Tuesday, June 10th, the best way to order is on-site at your local Fresh Stop. This is a pre-order for the following week.

During the Pre-Season, you can place your order by downloading the order form and mailing it with a check no later than June 1st, 2014. 

ALL ORDERS MUST BE PLACED ON-SITE AT THE FRESH STOP, OR RECEIVED IN THE MAIL BY THURSDAY OF THE WEEK BEFORE YOUR PICKUP.

On your day of pickup, you will be checked off our list during sign-in. The manager of the Fresh Stop will check to see if you need to pay for the following week. At the Fresh Stop we accept Cash, Checks, Money Orders, and the Ohio Direction Card. 
 

WHAT HAPPENS IF I DON'T PICK UP MY SHARE?
City Fresh buys only enough food to fill our orders, and doesn't have a place to store your food in the city.

If you do not pick up your share, the food will be donated and your share payment becomes a donation. If you have ordered a full-season share, you will forfeit only the week that you have missed.

We unfortunately cannot offer refunds or transfer payment to another date because we have already paid the farmers for your share. Please try to find someone else to pick up your share...a great reason to make friends at your stop!  If you can't find anyone to pick up your share for you, please let your stop volunteers know as soon as possible.

Each Fresh Stop decides where to donate their extra food.  If you know an organization who would benefit from City Fresh donations, please talk to a volunteer at your Fresh Stop.


HOW CAN I HELP?
Most stops could use your help with unloading the truck, setting out food, taking orders, planning events, etc...If you already pick up your share at a Fresh Stop, talk to the volunteers running the stop to see where you can lend a hand. If you'd like to offer other types of assistance, please send us an email through the contact email on this website.


IS THIS ORGANIC FOOD?
We care deeply about healthy food and understand its connection with ecological and economic sustainability.

While we do not insist that the food we source has been grown by farmers with Organic Certification, we do work closely with all of our farmers to learn about their practices and motivations, and to ensure they understand ours preferences.

Our approach of focusing on relationships instead of regulations has opened many doors, and we are proud to be able to provide more than 90% chemical free or organically certified produce in our shares. All of our food is grown on farms with a biodiverse and richly maintained soil.

As always, even with organic, wash your food!


WHAT'S IN THIS WEEK'S SHARE?
The realities of sourcing produce for 600 families each week means that the share contents change from day to day, often on the fly. We will publish the share contents for the week on Mondays on our Facebook page, but please note that what it looks like on Monday and what happens by Thursday is often slightly different.  

A typical Family Share will have 12-16 different items and Single Shares 8-12. The Family will have both more quantity and more variety than the Single.  Items always include familiar vegetables, normally at least one kind of fruit, and often a fresh herb. We do our best to ensure that items fit together easily into tasty meals.

We also include a unique or rare vegetable that you may not yet be familiar with in almost every share. This is one of the fun perks of City Fresh - you'll learn to experiment and have fun in the kitchen as you play with Kohlrabi, Ground Cherries, Garlic Scapes, Rutabagas, Daikon Radishes, and more. Luckily, your Fresh Stop Managers have been doing this for years, and they are a great resource for quick and easy recipes and kitchen-experiments-gone-right. Also, check out our NEW searchable recipe database!

 
WHERE DOES THE FOOD COME FROM?

City Fresh sources all of its food locally.  We buy from farms within 75 miles of the Fresh Stop. 

Food is picked up directly from the farmer on the day of your Fresh Stop, and the food was often picked from the fields and hoop houses that very morning.

We have taken our environmental stewardship very seriously with our vehicles as well - our delivery trucks that service Cuyahoga, Erie, and Lorain all run on filtered vegetable oil.

In 2013, City Fresh sourced from 22 small family farms, including 2 urban farms. Most of our produce comes from a small network of Amish growers north of Ashland.